When trying to access the PS CU@HOME site I entered the address, but it says,
Make sure you have entered https://www.virtualbranchservices.com/eBank/pscu exactly. The "s" in https represents secure. It is required to access this site in a secure environment.
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What is the Enrollment process for PS CU@HOME?
To enroll, simply contact Park Schools Credit Union at 952-927-8928 and request a User ID Number and a Security Code. If you want to use PS CU@HOME Bill Pay you must have a share draft/checking account with the credit union and allow 2 days for authorization
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Is this a secure site?
PS CU@HOME uses Secured Socket Layer (SSL) that provides authentication to ensure you are always in communication with our server. SSL is used to ensure data integrity so your information reaches only you without being altered or tampered with. If the SSL detects alterations or tampering from outside, the connection is broken. It also uses encryption which scrambles the data transmissions so only you can read it and no one else.
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Are there any specific system requirements to use PS CU@HOME?
In addition to a computer you will need Internet access and a browser with 128-bit encryption such as Microsoft Internet Explorer or Netscape. Make sure you have a current version of either browser.
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How do I change my Security Code?
After entering your current User ID and Security Code on the Login screen, click on Services and then click on Change Security Code. Enter your current code and then enter new security code. You will enter it again in order to verify the change. Your security code must be exactly 8 digits long.
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How do I send a message to the Credit Union?
Click on Message Center and click on Contact Us. You can then enter your message and submit it on a secured line. We will respond back to you as soon as possible. Our message will return to you under your member number.
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How do I setup Bill Pay services?
You must have a Park Schools Credit Union share draft/checking account and be approved by
the credit union staff in order to use this service. You will click on Services and then click on Payment Service Enrollment. This will bring you to a screen with your name and it will request the following information:
SSN, Address, City, State, Zip, Home and Work phone numbers, share draft/checking number and the account number on your share drafts. After approval you will then go into a screen Quickpay to setup your payments, merchants or payees and determine how you want to remit these payments such as: scheduled payments to be paid the same time every month or determine the frequency, such as one time only. Remember you must have the funds in the draft account prior to disbursement or the transaction will not be processed. You must request the disbursement date at least five business days prior to the due date of the payment.
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How do I advance a loan?
Loan advances must be requested by contacting Credit Union staff directly by calling us at 952-927-8928 or by stopping by the office.
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Can I import the information from PS CU@HOME into Microsoft Money or Quicken programs?
Yes, you can download your Account History into Microsoft Money or Quicken programs. The download file can be initiated from the Account Summary/Account History screen.
Note: Microsoft Money and Quicken programs are NOT a supported product of PS CU@HOME. Any questions or problems pertaining to these
specific applications should be directed to the manufacturers of these products.
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Are there any fees associated with enrolling in PS CU@HOME?
PS CU@HOME is free to all members.
The fee for the PS CU@HOME Bill Pay will be on the Rate and Fee Schedule. This is in addition to any fees associated with a share draft/checking account.
External links provided on this web site are for informational purposes only. By linking, you will be leaving PSCU’s web site and going to a site not maintained by PSCU. Consequently, PSCU cannot be responsible for the content of alternate sites and cannot represent you or the third party if you enter into a transaction. Privacy and security policies of such sites may differ from those practiced by PSCU.
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